Have broad level questions around Services, Capability and Process? We answered most of them at
'Ongraph' offers both options with varied engagement models. Depending upon project requirements and budget, hire monthly resources or you have the option to create a team around fixed scope with scale-up scale-down opportunity.
Our process is very simple and transparent for hiring dedicated resources. Once project requirements are shared by you, we analyze and review the necessities and schedule interviews with professionals having relevant skills and expertise. Once the best fit resource is selected, we deploy them with you in dedicated engagement model.
Yes, we do provide detailed resume of best suited developers for hire. You can then shortlist the best developers whose skills and experience suits your requirement, interview them, test them out and finally select them.
If either of the both parties is unhappy with each other, they are free to end the agreement with one week will be entertained. No additional work beyond one week be entertained in this case and all codes will be handed over on pending billing settlement. There might be specific exit clauses as per specific needs and in such cases, terms mentioned therein will override these general guidelines.
A majority of projects gets delivered beyond their initially planned scheduled. A lot of delays are because of unexpected issues like technical challenges from third party, changes in policies etc. A majority of them happen due to delay in inputs, information and confirmation around use cases. In such cases since no single party can be held accountable, no penalty clause gets applied. In case where there is a clear delay from our end, we are open to engaging with a penalty clause. The tune of penalty and rate of penalty needs to be mutually discussed and agreed upon on case to case basis.
Yes, we assign a Project Manager to supervise your selected resources. Once selected resources comes on-board, Project Manager gets the formal authority over resources and acts as a single point of contract for regular communication and query resolution. He/She coordinates with you for every single requirement and is provided free of charge in most engagements.
Ofcourse, you are free to replace resource in case you are dissatisfied with a particular resource for a specified period of time. Free and timely replacement would be provided by Ongraph.
Yes. Discounts & offers are often made available on a number of occasions for varied services provided in Ongraph. For any special request please do write to us.
We follow the following steps for software development project.
No. There are no hidden/additional costs included, for hiring resources at Ongraph. Based on the billing country, there might be additional tax component as might be applicable from country to country.
It takes 1-7 working days for resources to come on-board for the project. It completely depends on available skill set at given point of time and complexity of project to be executed.
The duration of the free trial is from 20 hours to 7 days. The free trial is risk-free and is not chargeable. If you approve and start working on the project, you can pay for free trial period if you wish.
Yes, your hired developers are like all other regular employees and will work full-time (8hours a day, 5 days a week) dedicated to your project only. All their leaves and absence will be processed with your consent only.
We provide resources who work in Indian Standard Time (+0530 UTC). Ongraph also provides flexibility to schedule meetings at a time that is convenient to you. As we are available at all the best possible communication channels, communication with all our overseas customers has rarely been a challenge. We also offer working in non-standard times and other time zones depending on client’s need. For such cases we need to be informed of such requirement prior to start of engagement.
Your hired developers will dedicatedly work only for you. Yes, you will have the total access to your team through chat, calls, emails, and Skype with daily and weekly reporting.
We use project management system to monitor daily progress. You will have access to this system where you can create the task, assign work and take the follow up from your hired developers. For faster communication, our developers would be available via IM's (Skype, Gtalk, Hangout, Slack, etc.).
Ongraph ensures that each client gets regular project status. We share timesheet reports along with complete access of the project management tool. We share reports at a frequency that is decided by you and are available for ad-hoc meetings (usually tele-conferences, or live chat).
Yes, you will. All project works created by your dedicated developers are considered "work made for hire" and the intellectual property rights embodied in it are your sole and exclusive property.
It depends on the situation. We will ask you to provide some information & inputs as necessary for successful execution of project.
We have our own development centers in Noida & Jaipur, India and we do not sub-contract any of our work.
Yes, we are available once a project gets signed-off. However, we provide our assistance after project sign-off based on the two conditions such as:
Depending on the length and value of the project, we determine the time-line of free support. Most probably, the time-line can be from 1 month to 6 months.
Yes, we are available in the future for up-gradation and maintenance support. Our assistance will be paid services, billed at actuals. We also offer paid retainer model for long term engagement and priority services.
Ongraph's developers are determined to produce quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We focus upon being first-time right, and believe the creation-step itself should be strong.
Every project is handled & approved by the suitable QA/Testing professionals, under stringent test-plans, including unit testing, functional testing, etc.
Of course, testing is in our pricing structure, including only manual unit testing and functional testing. We have testing engineers focused on it. Rest of testing like white box, end-to-end, black box, etc., are paid services and available with us. Automated test coverage are not included in pricing structure by default but we do offer them on request.
Yes. We provide technical support and application maintenance services on request. This is offered in both free support period as well as paid retainer support engagement.
Payments can be made through PayPal, Wire Transfer and any major credit card. We accept all major currencies, US dollar, Euro, JPY, British Pound, CAD, etc. However, you will be billed hourly, weekly, monthly and fixed cost billing as per your chosen engagement model.
SEE WHAT OUR CLIENTS HAVE TO SAY ABOUT US!!
CEO, Mobile Apps Design and Development Studio
OnGraph team is always on time, to specifications, with quality. They provide amazing support and are quite fun to work with - a trait that is hard to find in a development company. I can't wait to work with them again!
Promoter, Stealth Big Data Start-up
OnGraph has been delivering great results on my project for many months now. They exhibited excellent communication skills. At times, I know I did not give them clear directions but they were thoughtful about the requests and asked good clarifying questions on how to address issues.
Founder & CEO, Amazon Web Firm
Really awesome developers. Always in communication and very helpful with questions. Would definitely recommend! ........
Founder, Cloud software company
Developers of OnGraph have been a great addition to our project team. They are reliable, available, have a good full stack Grails skill set and are always willing to help the team to get things done as per the customer's expectations and meet the goals and deadlines of the project. Definitely recommended!.......
Founder, Fuel Utility Application
OnGraph has been a valuable team for this project. They demonstrated good iOS developement skills and great attitude. I would hire them again with no hesitation.
Product Manager, Web Services Agency
Working with OnGraph team has been a great pleasure. They are very professional, helpful and got a rather very complex project done within specified budgets and timelines. I would highly recommend them........
CEO, Mac Apps Development company
Developers of OnGraph are reliable and totally professional, have great communication skills and of course they know a lot about the Web World! Gold medal, thumbs up for this team!........
Founder, Apparel E-commerce Website
OnGraph team was very knowledgeable and there was never anything that I asked them to do that they hesitated on for even a moment. They seemed to be able to perfectly understand my requests and act on the solutions very quickly.
Founder, News App
This was our fourth project with OnGraph and as expected, their delivery was flawless. This project involved multiple technical resources performing end to end design and development. We are very pleased with the work they do, and are continuing to ask them to handle more projects for us.
Founder, Stealth Fintech Startup
Extremely talented Node.js developers. They know the ins and outs of add on development. Excellent at solving template parsing issues, natively and with the use of Stash, Mo' Variables, etc. Work done in a timely manner with adherence to quality. Highly recommended company........
CEO, Sales Reporting Web App
Team did a great job for this project. Technological challenges were solved perfectly. High understanding of web standards and Expression Engine.
Founder, Fitness Marketplace Website
OnGraph team did a good job working with us to develop this web app which had its own complexities that continued to evolve. We would make design changes and the team responded in a flexible way throughout. They are focused on hitting milestones and staying on budget. Good group of guys to work with.